Privacy Policy.

Effective Date: August 1, 2025

Last Updated: August 9, 2025

At Global Family Home Rentals (GFHR), your family’s privacy and trust matter deeply to us. This Privacy Policy explains how we collect, use, and protect your personal information—and the rights you have when using our platform.

By using GFHR, you agree to this policy and our commitment to safeguarding your data.

1. Who We Are

Global Family Home Rentals (GFHR) is a private, invite-only home rental community for traveling families. We connect families offering and seeking family-friendly stays around the world.

2. What Information We Collect

We collect only the information needed to operate GFHR and support your experience. This may include:

Personal Information:

  • Name, email address, and contact info

  • Family details you choose to share (number of family members, travel preferences, etc.)

Home Details (if hosting):

  • Property description, location (general or specific), amenities, photos

Booking & Payment Info:

  • Transaction history, booking dates, and payment method (processed securely by a third-party provider)

Technical Info:

  • Browser, device type, and usage data (cookies, IP address, etc.)

We do not knowingly collect information from children under the age of 13, in compliance with global child privacy regulations.

3. How We Use Your Information

We use your data to:

  • Create and manage your GFHR membership

  • Connect you with other trusted families for stays

  • Process bookings and provide support

  • Communicate updates, offers, or service improvements

  • Maintain the safety, reliability, and quality of the platform

  • Comply with legal obligations

We will never sell your data.

4. Your Rights

Depending on where you live and the laws that apply, you may have specific rights related to your personal data. GFHR is committed to honoring your rights under applicable global data protection laws, including but not limited to:

  • GDPR (European Union & EEA)

  • UK GDPR (United Kingdom)

  • CCPA/CPRA (California, USA)

  • PIPEDA (Canada)

  • LGPD (Brazil)

  • Privacy Act 1988 (Australia)

  • Emerging U.S. State Laws (e.g., Colorado, Virginia, Connecticut, Utah, etc.)

You may have the right to:

Access and Portability

  • Request access to the personal data we hold about you

  • Request a copy of your data in a portable format

Correction and Deletion

  • Request correction of inaccurate or incomplete data

  • Request deletion of your data where applicable

Restriction and Objection

  • Object to or restrict the processing of your data for certain purposes, including direct marketing or profiling

  • Withdraw your consent at any time (where we rely on consent)

Transparency and Choice

  • Know what categories of data we collect, for what purposes, and with whom it is shared

  • Opt out of the sale or sharing of personal data (we do not sell personal data)

Fair Treatment

  • Exercise your privacy rights without discrimination or disadvantage

Additional Rights (where applicable)

  • Challenge the accuracy or use of your data (PIPEDA – Canada)

  • Request anonymization, blocking, or deletion of unnecessary or excessive data (LGPD – Brazil)

How to Exercise Your Rights

You can make a request to access, update, delete, or otherwise manage your data by contacting us at:

hello@gfhr.co

We will respond to your request within the timeframes required by applicable law. In some cases, we may need to verify your identity before processing your request.

5. How We Share Your Information

We only share your data when necessary, such as:

  • With other families (when you’re engaging in a booking)

  • With third-party services that help us operate GFHR (e.g. payment processors, hosting providers)

  • When legally required (e.g. tax compliance, fraud prevention)

All service providers we work with are required to protect your data and follow this policy.

6. Data Storage and Security

We store your data securely using reputable third-party providers. While no platform is 100% immune from risks, we implement industry-standard measures to protect your information from unauthorized access, misuse, or loss.

7. International Data Transfers

GFHR is a global platform. If you’re located outside the country where our servers are based, your data may be transferred, stored, and processed in other countries. We ensure that appropriate legal safeguards are in place to protect your information.

8. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your experience—such as keeping you signed in or analyzing usage patterns. You can control cookies through your browser settings. Disabling them may affect site functionality.

9. Retention

We keep your data only for as long as necessary to serve you and meet legal obligations. If you close your account, we’ll delete or anonymize your information unless retention is legally required.

10. Changes to This Policy

We may update this policy from time to time. If we make significant changes, we’ll notify you by email or through the platform. Continued use of GFHR means you accept the changes.

11. Contact Us

If you have any questions, requests, or concerns, reach out anytime. We’re here to help, transparently and respectfully.

hello@gfhr.co
gfhr.co

12. Legal Basis for Processing (GDPR Compliance)

We process your personal data on one or more of the following legal bases:

  • Your consent

  • Performance of a contract (e.g., facilitating a booking)

  • Compliance with a legal obligation

  • Our legitimate interests (e.g., improving the platform, protecting users)